In those cases in which the complaints can not be solved during the show, these will have to be formulated by the exhibitor, prior payment of sixty euros (60 €), by means of a detailed letter addressed to the President of the Executive Commission of the show, given in the office of the organizer located in the show venue before the closing of the show or in the head office within the maximum delay of fifteen natural days (15) counting from the day after the end of the show. The letter must enclose the necessary proofs of the facts.
It must be included in the complaint the identification details of the exhibitor, the reason of the complaint, your clear and concrete pretension, place, date and signature.
The Executive Commission of the show will inform the government body of the organizer about the facts object of the complaint, who, within a maximum of one (1) month form the day after the final date to complaint, will resolve, being able to reject the complaint if this is not done in time and form, accept or reject it, which will be communicated to the claimant by written.
After this delay without having issued a decision, the claimant will understand the complaint is rejected.
No complaint will be accepted without having received the deposit or without the proof of it.
In the case the complaint is considered, the deposit will be reimbursed to the claimant.